1. Introduction
Welcome to watersoftenerexpert.com (“Website”), owned and operated by GKLINKS, a proprietorship firm registered in India.
This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit our Website or purchase physical or digital products from us.
By using this Website, you consent to the practices described in this Privacy Policy.
2. Business Information
- Business Name: GKLINKS
- Website: https://watersoftenerexpert.com
- Nature of Business:
- Sale of physical water treatment products
- Sale of digital informational products (PDFs)
- Country of Operation: India
3. Information We Collect
3.1 Personal Information
We may collect the following personal data when you interact with our Website:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order and transaction details
3.2 Payment Information
- We do NOT store card, UPI, net-banking, or wallet details
- Payments are processed securely via authorized payment gateways including Razorpay
- Payment data is handled entirely by the payment gateway under their security standards
3.3 Digital Product Access Data
For digital PDFs, we may collect:
- Download timestamps
- Access logs
- IP-based access data (for fraud prevention)
This is used strictly for security, misuse prevention, and dispute resolution.
3.4 Automatically Collected Data
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the Website
This data is collected via cookies and analytics tools.
4. Use of Information
We use your information to:
- Process orders and payments
- Deliver physical and digital products
- Send order confirmations and updates
- Provide customer support
- Prevent fraud and unauthorized access
- Comply with legal and tax obligations
- Improve Website performance and user experience
5. Cookies & Tracking Technologies
Our Website uses cookies to:
- Enable core website functionality
- Remember user preferences
- Analyze website traffic and usage patterns
You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.
6. Sharing of Information
We do not sell, rent, or trade your personal information.
Information may be shared only with:
- Payment gateways (for payment processing)
- Courier and logistics partners (for delivery)
- Email/SMS service providers (order communication)
- Government or legal authorities (if required by law)
All third-party partners are obligated to protect your data.
7. Digital Products & Privacy
- Digital PDFs are delivered securely
- Access logs may be maintained to prevent misuse, piracy, or chargeback fraud
- Unauthorized sharing, redistribution, or resale of digital content is strictly prohibited
8. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your data, including:
- SSL encryption
- Secure server infrastructure
- Restricted data access
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
9. Data Retention
We retain personal data only as long as necessary:
- To fulfill orders
- For accounting and tax compliance
- For legal and dispute resolution purposes
Digital access logs may be retained for fraud-prevention and audit requirements.
10. User Rights (India & International)
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of data (subject to legal obligations)
Requests can be made by contacting us using the details below.
11. Children’s Privacy
Our Website and products are not intended for children under 18 years.
We do not knowingly collect personal data from minors.
12. Third-Party Links
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such websites.
13. Legal Compliance (India)
This Privacy Policy complies with:
- Indian IT Act, 2000
- Applicable data protection rules
- Emerging Digital Personal Data Protection (DPDP) Act principles
14. Policy Updates
We reserve the right to update this Privacy Policy at any time without prior notice.
Changes will be effective immediately upon posting on this page.
Continued use of the Website constitutes acceptance of the updated policy.
15. Contact Information
For privacy-related queries or data requests, contact: